State Farm® Insurance Agent John Erlandson

"We have been very pleased with everything the John Erlandson State Farm Agency has done for us. By switching to State Farm we saved thousands of dollars over AmFam while still receiving a high quality of service, coverage and care. Just months after switching we were in a care accident that was completely the fault of the other driver. We immediately had Kristy from John Erlandson’s office reaching out to us, helping us figure out what to do next and making sure we were getting the medical care needed. Jennifer in the office has helped many times with filling out forms for different events and making sure we had any questions answered quickly and accurately. We highly recommend John Erlandson and the rest of the staff at this State Farm Agency."

"Excellent service !"

"Signing up for renter's insurance online was SO EASY, and Carolyn (same name!) was cheerful and helpful on the phone. We get our vehicle insurance from John as well, for two cars and several motorcycles. They're always straightforward and easy to work with. Highly recommend!"

"Kristy is so personable. She makes you feel like she's part of my family!!"

"Kristy is amazing for the passion and effort that she puts into her clients such as me with kindness and expertise with fulfilling tasks and meeting needs!"

"John and his staff have been my insurance providers for several years. They are true professionals and are always available to answer any questions and provide sound advice."

"Honestly, switching to State Farm was the best choice I have made in the scope of insurance. John and team make it very easy for me to understand what makes sense for my family’s needs. I feel like i have excellent coverage for a good and fair price. I would recommend them to my friends and family over the other major insurance companies that I have used throughout my life."

"excellent service"

"I have been a customer of State Farm since 1989 and John Erlandson has been my agent since 2016. There have never been any surprises or problems with my policies. I would highly recommend using John Erlandson as an agent!"

"Great rate! Really good customer service working with Jeff"

"Thank you for your help on my new car insurance!"

"Kristy is always on top of anything and everything that’s happening with my accounts. She’s also so pleasant whenever I talk to her."

"My experience with Jennifer A. was excellent. When we initially started to communicate about getting quotes for 3 different policies, I did not have all the documents with me at the time. Jennifer was patient and friendly. She gave me time and space to get all the documents ready. Once I have everything I need, she made the comparison easy. I was able to save some money after switching to State Farm. Thank you Jennifer A."

"Very sharp, they know their field."

"I've been with State Farm since the late 70's have always been happy with them for our home,auto, and business. Other insurance companies have tried to get us to switch ( no I like State Farm) Thanks like a good neighbor. 😊"

"Kristy White is always going above and beyond her service is unmatched"

"Kristy and John are the best! Thoughtful and very helpful. Would not get insurance from anyone else. They have been fantastic over the last 10 years!"

"I could not be happier with the service I get from StateFarm. John and Kristy are the best! They follow up when needed, and if something happens they take care of you quickly and compassionately. The claim process for the home and auto is really easy. I would highly recommend my StateFarm office to everyone I know!"

"John n Jennifer they both really helped me n my wife about my insurance transactions from previous one to theirs very easily n modest important thing was the quote that we got was the best from all. So me n my wife would really like to thank you guys very much for the help. And yes we will for sure recommend State Farm to our frens n family if they ask about insurance wether it’s auto or home or both. Once again thank you guys."

"The positive reviews for this man absolutely baffle me. From the start it was nothing but problems. The biggest of which being that I was offered coverage at one rate, which I agreed to and signed on for, only to discover much later that I was being charged $70 more per month than I had agreed to. When I brought this to their attention, I was told the initial quote was just an estimate. I would never have signed on for that higher price, and was never told of the large discrepancy but they signed me on anyway without my consent for that amount. When I asked to be reimbursed, I was told there was nothing they could do to compensate me for their own wrongdoing and was instead offered Drive Safe to save money, which only made me wonder why I was never offered such an option in the first place. John claimed to have proof in his notes that they had sent me a letter regarding this higher price. A letter I never received. When I said to him to show me the note then where I agreed to that price, John simply ignored me, and never responded. I also learned that having a rental covered was an entirely separate option that I did not have, and I did not have it because it was once again never offered or explained. I learned this upon finding my window smashed and learning it could not be repaired for two weeks in below freezing temperatures. Not the best time to find out. And while some of this may seem like common insurance knowledge to some, this was my first time getting insurance of my own and I was directed to John as the person who helps new people. So he knew very well that I wouldn’t have this knowledge and took advantage of that. Or was negligent, or just bad at his job at best. When my car was sideswiped parked on the street, the best they could offer me was to get it repaired myself and they’d reimburse me. I couldn’t afford that and it has never been repaired. Despite having done nothing to help me for my window or my mirror, both of these are now showing up as claims as I try and look for other insurance and affecting my rates. But perhaps the most alarming thing is the fact that they have me listed as at fault in an accident at a time when I did not have a license or a vehicle. This is also causing extreme problems with my rates. When I brought these to their attention, they told me that there was nothing they could do about it, yet when I called another company, I was immediately told that it was my current insurance providers job to contact Lexus Nexus, and take care of the problem. I find it very surprising and alarming that John does not know this. Every problem that I have ever brought to their attention they have told me it is out of their hands, and that there is nothing they can do despite the fact that the problems are almost always their fault. John also likes to whine a lot and claim that he is being attacked when you get frustrated and stop being polite. Unfortunately polite gets you nowhere with these people. I have no doubt he’ll come here to reply, and say how nasty I’ve been. But I only get nasty when I’ve been mistreated. And that is exactly how I feel. I would advise anyone even considering using John, his team, or State Farm in general to run in the other direction. They are not helpful, and they cannot be trusted. These other reviewers may have somehow gotten what they wanted out of this team, but if you want someone you can trust go to someone else."

"We were very impressed with the friendliness and professionalism of John and his staff when we met to change our insurance to State Farm. He helped us to seamlessly change our insurance coverage and offered us rates less than what we are currently paying with another insurance company."

"Great professional service"

"Jeff Long has been my go to guy at State farm for the last 5 years and he’s a legitimate Allstar! He will hunt down the answer you need and solve the problem! I’m so confidant in his skills I’d vote for him for Mayor! Thx a lot Jeff your the Bezt!👍"

"John and his team are wonderful. Great communication, trustworthy and always so pleasant. I know when I call it's going to get done. Worry free, stress free! I highly recommend John at State Farm"

"Kristy been terrific! On top of being professional, knowledgeable, kind, and caring, she is proactive and thoughtful in delivering excellent customer service and looking for ways to save us money on our insurance premiums."