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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andy Lundheim

Andy Lundheim

March 5, 2025

5  out of  5
rating by Andy Lundheim
"Kristy is always so helpful and has excellent customer service. I love that she is just a phone call away and helps our family with all of our insurance needs. State Farm has been a wonderful company to work with."
We responded:
"Thank you Andy! Our goal is to make insurance easy by being available and taking time to help customers in more ways. I am so glad you have had a great experience working with Kristy and our office. We look forward to continuing to serve you!"
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Shushanie Kindseth

March 5, 2025

5  out of  5
rating by Shushanie Kindseth
"Great service!"
We responded:
"Thank you Shushanie! We strive for excellence when it comes to customer service. We believe this makes a huge difference!"
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Andrew Casale

February 19, 2025

5  out of  5
rating by Andrew Casale
"Always excellent !!!"
We responded:
"Thank you Andrew! We strive for excellence when assisting customers with all of their insurance needs. "
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Jill Schmidt

February 18, 2025

5  out of  5
rating by Jill Schmidt
"Thank you for all your help, Kristy!! You are the best!!"
We responded:
"Thank you so much for the review, Jill! Kristy cares deeply about helping people and will definitely be recognized for doing so at a high level! "
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Trudy Philips

February 17, 2025

5  out of  5
rating by Trudy Philips
"It is always great talking to Kristy. She answers all my questions very well and gives me the needed support with my insurance policies. Thanks"
We responded:
"Thanks Trudy! Kristy does a wonderful job helping customers with answering complex questions and managing day to day support with insurance policies. She also keeps an eye out proactively to make sure everything is running smoothly how you would want it. We appreciate your business and look forward to continuing to provide excellent support!"
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Amber Ballweg

February 7, 2025

5  out of  5
rating by Amber Ballweg
"I appreciate how helpful these folks are when I have questions about my policy. Do I need more or less coverage? Times are tough, and they are open to these conversations and changes."
We responded:
"Thank you Amber! We are glad to hear this feedback. We are always working to help customers get the best value for their insurance dollars. "
Profile photo of Jason Lyons

Jason Lyons

February 4, 2025

5  out of  5
rating by Jason Lyons
"I have been a client of John and his team for many years, and appreciate their knowledge and high level of service. If you are considering State Farm, you will be very pleased with your decision to work with his office. Keep up the great work!"
We responded:
"Thank you Jason, for this review, we are so happy to have you as a customer. We strive to continue providing a smooth claim experience and quality advice to our insureds!"
Profile photo of Foluso Famuyide

Foluso Famuyide

February 4, 2025

5  out of  5
rating by Foluso Famuyide
"Excellent service and great customer service, went extra miles to satisfy customer."
We responded:
"Thank you so much for this review! We are lucky to have you as a customer. We look forward to providing you with an excellent experience. Thanks again for choosing John Erlandson State Farm!"
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dcdahlin

December 5, 2024

5  out of  5
rating by dcdahlin
"We have been very pleased with everything the John Erlandson State Farm Agency has done for us. By switching to State Farm we saved thousands of dollars over AmFam while still receiving a high quality of service, coverage and care. Just months after switching we were in a care accident that was completely the fault of the other driver. We immediately had Kristy from John Erlandson’s office reaching out to us, helping us figure out what to do next and making sure we were getting the medical care needed. Jennifer in the office has helped many times with filling out forms for different events and making sure we had any questions answered quickly and accurately. We highly recommend John Erlandson and the rest of the staff at this State Farm Agency."
We responded:
"Thank you so much for this awesome review. Jennifer is such an outstanding member of this team especially when it comes to helping customers switch over to State Farm. I am also glad to hear you received stellar help with handling different aspects of the claim. We will continue to strive for a great customer experience!"
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Joline Kartak

November 8, 2024

5  out of  5
rating by Joline Kartak
"Excellent service !"
We responded:
"Thanks Joline! Excellent customer service is a huge priority! "
Profile photo of Carolyn Finch

Carolyn Finch

October 30, 2024

5  out of  5
rating by Carolyn Finch
"Signing up for renter's insurance online was SO EASY, and Carolyn (same name!) was cheerful and helpful on the phone. We get our vehicle insurance from John as well, for two cars and several motorcycles. They're always straightforward and easy to work with. Highly recommend!"
We responded:
"Carolyn, Thanks so much for your feedback and thank you for becoming a customer at this office! We are so happy to have you. Providing a seamless and easy signup process is paramount! We look forward to continuing to serve you in many ways. "
Profile photo of Don Garon

Don Garon

October 15, 2024

5  out of  5
rating by Don Garon
"Kristy is so personable. She makes you feel like she's part of my family!!"
We responded:
"Thank you Don! Kristy absolutely embodies treating customers like family. This is something we are striving for. We appreciate your business and leaving a review!"
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Paul Heeb

October 15, 2024

5  out of  5
rating by Paul Heeb
"Kristy is amazing for the passion and effort that she puts into her clients such as me with kindness and expertise with fulfilling tasks and meeting needs!"
We responded:
"Hi Paul, Thank you so much for the review. Kristy absolutely puts customers first. We are so happy to hear about your excellent experience with this agency. We are thankful for your business and look forward to continuing to meet all of your needs!"
Profile photo of Joe Baca

Joe Baca

July 26, 2024

5  out of  5
rating by Joe Baca
"John and his staff have been my insurance providers for several years. They are true professionals and are always available to answer any questions and provide sound advice."
We responded:
"Hi Joe, Thank you for this positive review. We do our best to provide great customer service and make recommendations. We appreciate you and look forward to helping you in the future!"
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Melody Schlapper

July 23, 2024

5  out of  5
rating by Melody Schlapper
"Honestly, switching to State Farm was the best choice I have made in the scope of insurance. John and team make it very easy for me to understand what makes sense for my family’s needs. I feel like i have excellent coverage for a good and fair price. I would recommend them to my friends and family over the other major insurance companies that I have used throughout my life."
We responded:
"Wow thanks Melody! We are thrilled to have you as a customer and really appreciate your recommendation. "
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Alex Sarantos

March 27, 2024

5  out of  5
rating by Alex Sarantos
"excellent service"
We responded:
"Thank you Alex! Our goal is to provide excellent customer service for our policyholders. We appreciate your review and your business! "
Profile photo of Fred Finch

Fred Finch

February 22, 2024

5  out of  5
rating by Fred Finch
"I have been a customer of State Farm since 1989 and John Erlandson has been my agent since 2016. There have never been any surprises or problems with my policies. I would highly recommend using John Erlandson as an agent!"
We responded:
"Fred, Thank you so much for this recommendation. We are happy to hear you have had no surprises especially over that long of a time. This is a goal of ours to make sure our customers are educated on their policies, and if there is a claim it is handled well. We really appreciate you! "
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Shaylee Russ

February 13, 2024

5  out of  5
rating by Shaylee Russ
"Great rate! Really good customer service working with Jeff"
We responded:
"Thank you, Shaylee! Jeff is a superstar when it comes to customer service, policy changes, and setting up new insurance policies. We are very grateful to have Jeff on our team!"
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James Reichert

February 5, 2024

5  out of  5
rating by James Reichert
"Thank you for your help on my new car insurance!"
We responded:
"Hi James, You are more than welcome. We love helping customers set up insurance for new vehicles. Thank you for your business and leaving this review. "
Profile photo of Joni Amundson

Joni Amundson

January 18, 2024

5  out of  5
rating by Joni Amundson
"Kristy is always on top of anything and everything that’s happening with my accounts. She’s also so pleasant whenever I talk to her."
We responded:
"Thank you Joni! Kristy works extremely hard to keep an eye out for our customers and stay up to date with your accounts. She loves to hear the positive feedback! Thanks a ton. "
Profile photo of Arthur Tsai

Arthur Tsai

December 8, 2023

5  out of  5
rating by Arthur Tsai
"My experience with Jennifer A. was excellent. When we initially started to communicate about getting quotes for 3 different policies, I did not have all the documents with me at the time. Jennifer was patient and friendly. She gave me time and space to get all the documents ready. Once I have everything I need, she made the comparison easy. I was able to save some money after switching to State Farm. Thank you Jennifer A."
We responded:
"Thank you Arthur, We love helping people compare different options and make sure we find the best deal on your insurance. We absolutely want customers to take their time reviewing and select the correct coverage. We are looking forward to serving you!"
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Kristy White

December 4, 2023

5  out of  5
rating by Kristy White
"Very sharp, they know their field."
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Ginny Mahigan

November 29, 2023

5  out of  5
rating by Ginny Mahigan
"I've been with State Farm since the late 70's have always been happy with them for our home,auto, and business. Other insurance companies have tried to get us to switch ( no I like State Farm) Thanks like a good neighbor. 😊"
We responded:
"Hi Ginny, Thanks so much for your loyalty to State Farm! We believe in treating customers well and offering discounts for long term policyholders. We are here to make sure your experience remains great!"
Profile photo of Daniel Anderson

Daniel Anderson

November 27, 2023

5  out of  5
rating by Daniel Anderson
"Kristy White is always going above and beyond her service is unmatched"
We responded:
"Thank you Daniel this review means a lot! Kristy has been working with our customers for years making sure everything operates smoothly. We strive to be proactive with customer service and keep things up to date. She absolutely goes above and beyond and we plan to continue to do that!"
Profile photo of Chris Page

Chris Page

October 12, 2023

5  out of  5
rating by Chris Page
"Kristy and John are the best! Thoughtful and very helpful. Would not get insurance from anyone else. They have been fantastic over the last 10 years!"
We responded:
"Chris, Thank you so much for this review, it means a lot! We have loved helping to make your insurance experience a good one over that long period of time. We strive for consistency, foresight, and great customer service. Thanks again for your business. "